Legal

Privacy Policy

This policy describes how Almirante24, Lda ("ArqWeb", "we") processes your personal data when you visit arqweb.pt or contact us. We comply with the EU General Data Protection Regulation (Regulation EU 2016/679 — GDPR) and Portuguese Law 58/2019.

Last updated: May 27, 2026

1. Data controller

Almirante24, Lda, tax number 515 052 248, headquartered in Portugal. Contact: geral@arqweb.pt.

2. What we collect

We only collect data you voluntarily provide via the contact form: name, email, phone (optional), company (optional) and the content of your message. We also collect minimal technical data (server logs, IP) for security and abuse prevention.

3. How we use it

Form data is used exclusively to reply to your request and, if there is mutual interest, to prepare a commercial proposal. Technical data is used to keep the site running and prevent spam.

4. Legal basis

We process form data on the basis of your consent (Art. 6(1)(a) GDPR) and/or pre-contractual measures (Art. 6(1)(b)). Technical data is based on our legitimate interest in keeping the site secure (Art. 6(1)(f)).

5. Who has access

Your data is accessed only by ArqWeb staff. We use sub-processors for infrastructure (Vercel Inc., USA) and email delivery (Resend, Inc., USA), both with contractual safeguards and EU Standard Contractual Clauses. We never sell or share your data with third parties for marketing.

6. How long we keep it

Contact messages: up to 24 months, or until you ask us to delete them, whichever comes first. Technical logs: 30 days. Invoicing (if any contractual relationship): 10 years, as required by Portuguese tax law.

7. Your rights

You have the right to access, rectify, erase, restrict, port and object to the processing of your data. Exercise them at geral@arqweb.pt. You may also lodge a complaint with the Portuguese DPA (CNPD — www.cnpd.pt).

8. Security

The site is served over HTTPS, with modern security headers. Data in transit and at rest is encrypted by our sub-processors.

9. Changes

We may update this policy. The current version is always at arqweb.pt/en/privacy with the last update date.

ArqWeb: Almirante24, Lda
NIPC / VAT: 515 052 248
Email: geral@arqweb.pt
DPO: geral@arqweb.pt